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Portuguese Clinical Engineering
One of OPUS MEDICAL's specialties is to manage the entire park and equipment processes in accordance with the rules established by Anvisa. The Clinical Engineering service offered by the company aims at hospital accreditation recommended by the National Accreditation Organization (ONA) and ISO 9001.
The experience acquired by OPUS MEDICAL in the area of Clinical Engineering is a great facilitator for hospitals that want to be accredited, whether at levels 1, 2 and 3. The company has qualified technicians and a team with engineers and quality managers trained to perform all stages accreditation regarding the maintenance of medical and hospital equipment.
The Activities Developed By Clinical Engineering
Through our Clinical Engineering department we assist in the evaluation for the acquisition of equipment, parts and accessories, making the study of the feasibility of technological incorporations, post-maintenance cost / preventive / corrective cost.
We manage all medical and hospital equipment, including the management of the technical team, controlling the life cycle of the equipment through records, reports and statistical surveys, as well as raising operational costs.
We apply a set of technical care essential to the regular and permanent operation of medical devices, with periodic inspection and replacement of components, aiming to preserve the conditions of use, in desirable levels of safety following technical standards available by Anvisa and / or recommendation of the manufacturers.
We carry out operations designed to correct any defect in the equipment, with replacement of components, aiming to repair, in the shortest possible time, favoring the smooth running of the Institution's activities, as well as the comfort and well-being of patients and employees. Criteria used:
Maintenance still performed in the sector after a service order is generated.
Maintenance performed in the technical room set up at the institution.
External maintenance - equipment that is not solved at the previous levels and requires outsourced services undergoes a whole sorting process and is monitored by our Clinical Engineering department.
In joint work with the nursing team, the continuing education plan for medical equipment helps to markedly improve the use of machines both in exploiting the additional technological resources of the equipment and in relation to the care with their operation.
We provide our clients with Clinical Engineering Management Software:
The software has a relational, transactional and WEB database, allowing security levels and differentiated access by passwords, allowing Hospital Management access to sector information.
The system allows the registration of equipment by type, facilitating the analysis of quantities, relevant technical standards, data from manufacturers and suppliers, in addition to controlling guarantees and preventive maintenance, preparation of technical reports that may be associated with Service Orders or a specific kind of equipment.
The tool allows evaluation of the Clinical Engineering Sector and its professionals through performance indicators, including Productivity Reports such as:
- Mean Time Between Failures
- Average Service Time
- Average Solution Time
- Equipment Recall Index
- Productivity by Technician
- Productivity by Sector
- Work Orders by sector (or cost center)
- Service Orders by Period
- Service Orders by equipment
- Service orders by technician
- Pending Service Orders
- Work orders closed
- Maintenance cost per equipment
- Cost of technical hour per technician
- Average equipment maintenance cost
- Maintenance cost per period
- Total maintenance cost per period
Within the Clinical Engineering procedures we do risk management which is important for the direct safety of the patient, user and the institution.
In the use of equipment with risk management, several issues related to costs, risk involved in treating patients, cost of equipment stopped, image of the institution, lost revenue, among others, can be evaluated.
All of this work is geared towards meeting a demand for requests from the Clinical Engineering sector that can assist the Institution's Management in a broader way.
MOST USED INDICATORS
- Cost of the preventive program
- Corrective cost
- Equipment availability
- Mean time between failures
- Average repair time
- Preventive maintenance performed X planned
- Corrective maintenance
- User error
- Man / hour training
- Failure time after preventive
ADVANTAGES OF RISK MANAGEMENT
- Renegotiation of maintenance contracts
- Purchase of equipment with specific clauses in its maintenance
- Security for legal actions
- Reduction of equipment downtime
- Real survey of training needs
- Stock materials
Quality control
The objective of a quality control program is to ensure that the radiologist obtains the highest image quality, thus facilitating the diagnosis of pathologies in the patient. The potential benefits of a quality assurance program have been evaluated in several studies in the literature that state that in addition to improving image quality, quality control helps to reduce service costs by eliminating waste and increasing costs. life expectancy of equipment.
Brazilian law requires that quality control tests be carried out on radiodiagnostic equipment periodically. She also says that the technician responsible for the radiodiagnostic service must take all necessary measures to avoid failures and errors, including the implementation of adequate procedures for calibration, quality control and operation of X-ray equipment.
According to ANVISA Ordinance 453/1998, all diagnostic X-ray equipment must be maintained in proper operating conditions and regularly subjected to performance checks. Particular attention should be paid to old equipment. Any deterioration in the quality of the radiographs must be investigated immediately and the problem corrected.
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